A customs agency is an entity entitled to carry out any action provided for in the Customs Code on behalf of its respective principals, i.e. customers, before the customs authorities.

Because it is a specialized unit that effectively protects your interests from the Customs Office, of course always based on applicable laws.

The staff of the customs agency is comprised of the customs agents entered in the list of customs agents, published by the Minister of Finance in the Official Journal of the Minister of Finance, available for inspection also in the customs IT system, i.e. Electronic Services Portal of the Customs Service (PUESC). Full transparency is necessary in this case because it is the best guarantee of the security of clients’ interests.

Customs agents are involved in the preparation of documents relating to customs clearance and excise duties and declarations as well as in representing customers before the Customs Office and dealing with electronic transfer of data to the Customs office.

If you wish to use customs clearance with deferred VAT (the legal basis here is article 33a of the Law on Goods and Services tax), you must send us your financial documents for verification and then obtain consent from the Head of the Tax Office and the Head of the Customs-Treasury Office and present declarations proving lack of outstanding payments to the Tax Office and the Social Security Office. There is a lot of formalities to be met but you do not have to worry about it – a professional customs agency cooperating with us will take care of it on your behalf.

EORI, Economic Operators Registration and Identification, is one of the elements of the European electronic customs system. All traders wishing to act before the European customs authorities are subject to a one-time registration in the system and obtain a unique EORI number, which is used to identify them before customs authorities throughout the Union European. In Poland the registration process is carried out in The Integrated Commodity Trading Entrepreneurs’ Registration System (SZPROT), and applications are submitted via Electronic Services Portal of the Customs Service (PUESC).

Detailed information on how to obtain an EORI number can be found on the website of the National Revenue Administration, see: https://puesc.gov.pl/eori

For customs clearance you will need:

• Authorization to act on your behalf,
• Commercial invoice with specification of goods,
• The specification of the goods or the commodity list, if the invoice does not meet the role of a specification,
• Transport documents,
• The registration documents of the issuing authority,
• Other documents, if required by separate or specific regulations (e.g. certificates of origin or CE certificates).